About Us |
VisionExchange is woven into the fabric of organization life. For example, “an honest day’s work for an honest day’s pay” is a governing principle. However, exchange is not systematically managed at all levels of the organization and with external stakeholders. Organizations can achieve their business goals if they embrace Management by Exchange (MBX™) – exchange science to help CEOs, top management teams, and business unit leaders bridge the gap between strategy and achieved KPIs. Embracing MBX™ means
- Exchange science – MBX™ is based upon an umbrella of exchange theories (negotiations, game theory, social exchange theory, micro-economics, social network analysis, resource theory…) that offer a comprehensive organizational behavior approach (inclusive of needs, motivations, attitudes, behaviors, and processes) to translate strategy into achieved KPIs. MBX™ unleashes the power of exchange science for your organization.
- Adopting a formal approach that is already informally accepted – Exchange is an accepted part of organizational life that managers and employees want to learn.
For example, over the last 20 years, negotiations has been the most popular MBA course at top business schools.
- Exchange enhanced performance management – Strategy is about setting a company specific direction. KPIs are a strategy neutral approach to manage goals (e.g., SMART: Specific, Measurable, Achievable, Relevant, and Timely). Conventional KPIs often fall far short of capturing the leading and lag indicators required to achieve the desired strategy. Exchange science provides a framework to develop and manage the full continuum of indicators necessary to achieve organization specific strategy.
For example, employee engagement is important to strategy. However, conventional approaches toward KPIs do not suggest a way to achieve engagement. To achieve engagement, applying exchange science the MBX Group examines resources (money, goods, information, meaning, services, status, and love) provided to employees, in the process creating KPIs around resources (exchange-inspired) to complement conventional engagement KPIs
MissionTo provide performance management solutions that bridge the gap between strategy and achieved business goals.
Values
- Passion – Client engagements are led by management professors who have dedicated their lives to the study and application of exchange science.
- Science – Exchange science assures our perspective is well-grounded; methodological best practices (e.g., measurement, analyses, training pedagogy) assure impactful deliverables.
- Stewardship – We have a responsibility to educate and assist you in the utilization of exchange science. Accordingly, we act as a steward by providing modular solutions to address your most pressing performance management needs, as well as a migration path towards more inclusive practice of MBX™.
- Customization – We start with your strategy and your unique goals to develop a performance management solution designed for you. We specialize in architecting a solution to meet your challenges. This approach provides longer lasting results, since we do not use a canned solution retro-fitted for your company.
- Simplicity – Our approach is scientific and rigorous, but the delivered insights and tools are simple to apply, assuring immediate business impact.
- Information Technology – We embrace information technology to deliver solutions. For example, we utilize dashboards (dynamic visual display mechanisms) so you can monitor, analyze, and manage KPIs.
People
MBX Group consulting engagements are led by Ph.D.s and management professionals with expertise in performance management and exchange science. Our approach toward people is simple; we provide depth of consulting and targeted performance management solutions so you achieve your goals.
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